After Sales Services

After you buy furniture from Officio, we make sure to provide excellent customer service even after your purchase. We understand that sometimes unexpected things can happen with your furniture, even after the warranty period. That's why we offer special services to help you with any problems you may face.

Our after-sales service is designed to help you with any issues related to your furniture. Whether it's fixing small problems, making adjustments, or refurbishing the furniture, our skilled team is ready to help you. It's important to know that this service is separate from warranty claims, and there will be additional charges for it.

If you have any difficulties with your furniture, we recommend contacting our customer support team. They will guide you through the process and make sure everything is taken care of. Our team will evaluate the problem and give you a detailed quote for the service needed.

Once you receive the quote, it's up to you to decide whether you want to proceed with the service. If you agree to the cost, our technicians will start working on the issue right away. However, please remember that you will be responsible for all the costs related to the after-sales service, including parts and delivery expenses.

Please also note that our after-sale services are offered at a cost price – implying that we do not generate any profit from these services. The labor charges will be free of cost. 

Currently, our after-sales service is only available in Islamabad and Rawalpindi. We are committed to providing efficient and reliable assistance to our customers in these areas. If you live in either of these places, you can take advantage of our comprehensive after-sales support for a smooth experience.

At Officio, we are dedicated to ensuring your satisfaction with our products and services. Our after-sales service is a testament to our commitment to exceeding your expectations. Our team will work tirelessly to address any furniture-related concerns you may have and make sure your experience is exceptional.

If you want to learn more about our after-sales service or request a service, please contact our customer support team. They are ready to assist you and make sure you continue to enjoy your furniture for years to come.